Frequently Asked Questions

Ordering I See Maths Resources

We can't order through Shopify - how else can I order I See Maths resources?

If you are unable to order through the online store, send a purchase order to iseemaths@hotmail.com and your order can be processed by email. An invoice will be sent to the school for payment by BACS or cheque. If a school firewall is blocking the Shopify store, ask a technician to check the store and put it onto the white list.

How do I access my Shopify VAT receipt?

You should have received a VAT receipt from Shopify when completing your order. If you haven't received this file please email iseemaths@hotmail.com and it will be sent on to you.

Do the eBooks include answers?

Yes, answer sections are included in all the eBooks!

We need to set I See Maths up as a supplier to place an order. Do you have company details?

Here are the relevant I See Maths Company Information details.

Deconstructing Word Questions

Will there be a 'Deconstructing Word Questions - Y1?'

The short answer is no! I recommend placing a greater emphasis on developing number fluency, spatial reasoning, mathematical problem-solving and activities involving sustained shared thinking in Y1.

How is 'Deconstructing Word Questions - Y6' going to be changed?

Deconstructing Word Questions - Y6 is being adapted so that all the Deconstructing Word Questions resources follow the same lesson structure. It will be given for free to everyone who ordered the original resource when it is released. Full details will be given at the time. The expected release date is April 2025.

Online Training

How do I access the online training?

A webpage has been created for each session which will include a video recording of the event, the session presentation and other relevant documents. This page can be viewed by registered participants. When online training is ordered, the links to the relevant webpages will be sent.

I am signed onto a Zoom webinar but I can't attend live. Will I get access to a recording of the session?

Yes, a link will be sent by Zoom 24 hours after the course to access the recording of the session. This recording can be viewed at any time.

For all other enquiries please email iseemaths@hotmail.com